EXECUTIVE ASSISTANT ADMINISTRATION AND OFFICE MANAGEMENT COURSE
This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organisation.
The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Computer Literacy, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures, Microsoft Office and Career Advancement. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources. Learners working towards this Qualification will find that the acquisition of competence in the Unit Standards, which make up the Qualification, will add value to their jobs. This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational.
Based on SAQA’s Unit ID: 61595, NQF Level 4, 140 Credits
Designed for completion within 12 - 18 Weeks. Self-study distance learning course. Assignments and Examination for completion.
1. GENERAL OFFICE PROCEDURES
a) Overview for the new administrative assistant
b) Daily Routine
c) Telephone Usage
d) Mail Services and Shipping
e) Travel Arrangements
g) Time Management
h) Keeping Accurate Records
2. OFFICE EQUIPMENT AND COMPUTERS
a) Office Equipment
b) Using Microsoft Windows
c) Using Apple Macintosh
e) Using the Internet
f) Computer Networking
g) Web Conferencing
h) Data Security
i) Troubleshooting Computer Problems
j) Office Ergonomics
3. USING MICROSOFT OFFICE
a) Common Microsoft Office 2010 Features
b) Using Microsoft Word
c) Using Microsoft PowerPoint
d) Using Microsoft Excel
e) Using Microsoft Publisher
f) Using Microsoft OneNote
g) Using Microsoft Outlook
h) Using Microsoft Web Applications
4. BUSINESS DOCUMENTS
a) The Business Letter
b) Other Written Communications
c) Forms of Address
d) Legal Documents and Terms
5. LANGUAGE USAGE
b) Language Usage and Style
c) Common English Usage Problems
6. CAREER ADVANCEMENT
a) Your Future
b) Presentation Skills
c) Communications Skills
FEES / ENROLMENT OPTIONS
We have the following payment options available for our student to choose from. Choose a payment option that best suits your style:
OPTION A: R2 690, 00
Includes Comprehensive training material, Certificate, Examination and Shipping of material as well as a CD containing business templates, supplementary readers and Audio E-Books.
OPTION B: R1 790, 00
WE ARE NOW GOING GREEN: This course is now available on CD which means that you will receive all your course content on CD and not as printed material. Help us save the planet by choosing this option.
OPTION C: R1 290, 00
Easy and convenient: Course content will be sent to you via email.
Kindly note: There are no payment terms. Training material is released within 3 - 14 working days after payment has
been received as the cost is inclusive of all your training material, supplementary readers, assignments as well as the
courier charges so we need to ensure that all costs are covered prior to the release of training material.
ENROLMENT FOR THIS PROGRAMME
To enrol for this course, kindly contact (012) 376 4282 or e-mail Julie at firstname.lastname@example.org