*Learning & Development Facilitator / Freelance Trainer / Facilitator / Assessor / SDF / Employee Development Training Design / Customer Service Expert / Softskills Trainer / Life & Business Coach* **
I have added value to organisations I worked with over many years; and mastered the art of meeting specific needs which cut across different organisational requirements.
I have worked in Public Relations, Travel and Tourism, Business and Project development, Business Training/ Coaching, Course Designs, and Employee Development Training Programmes. I bring all these invaluable skills to bear on your project(s).
When I work in helping you meet your goals, you should expect practical applications of Human Resources, Personnel Management and Training in your business/organisation.
I have travelled all over South Africa and the rest of Africa as the guiding force in helping companies improve customer service and effectively change corporate culture. I have facilitated highly successful training with AMEX in Platinum Premium Customer Service and Branding where for many years I have set standards for excellence.
I specifically have over 10years experience in training and development, which I consider to be a calling, rather than a job, and I’m poised to give you the very best. I start by understanding your goals and challenges, assess employee’s current skills, finds the gaps, creates a learning program, and motivates your workforce to take it on with enthusiasm.
My promise to you , as I have shown over time, to exceed set goals and requirements; you should be confident that me working with you as a Freelance Trainer/Coach, Course Designer and/or Designer of Employee Development (Training) programmes, will launch your business and/or project into that sphere where only the best dwell.